ABOUT BOOKING
You can book your accommodation in Corvin Plaza Apartments & Suites in numerous ways:
(via our website, Facebook, by phone, in e-mail or in person, etc.).
Whatever option you choose, you need to get an official confirmation of the reservation in a written form.
However every confirmed reservation means a signed contract between guests and the hotel.
HOW TO BOOK
WEBPAGE
Click on “BOOK NOW” at the bottom of the page and fill out the online form.
FACEBOOK
Click on “BOOK NOW” at the top of the page and fill out the online form.
PHONE, E-MAIL
1. Inquiry
If you wish to make a reservation in direct way (by phone or through e-mail) at first you may contact us and check our rates and availability.
2. Confirmation
After we received the message of your inquiry we will inform you within a few hours about our availability, services and other conditions.
3. Booking
If the rate and conditions are suitable you may confirm your accommodation request with an other e-mail. 4. Confirmation: After then the hotel will also send an official confirmation letter of your booking as an acceptance.
Please note that this kind of reservation process may take much time, therefore the hotel still has the right to refuse your request of reservation in case of risk of overbooking.
Please note we can keep the offered price for maximum 24 hours, after this the hotel has the right to modify the price.
IN PERSON
A reservation form is handed over at reception which is to be completely filled out by guest.
MODIFICATION & CANCELLATION
Reservations after check in cannot be cancelled or modified.
If you cancel or modify your reservation, the 100% of your full-length reservation will be charged.
Non-refundable reservations cannot be cancelled or modified.
If you cancel or modify your reservation, the 100% of your full-length reservation will be charged.
In case of cancellation / modification within 1 hour after booking, no penalty will be charged. (Except for non-refundable reservations.)
INDIVIDUAL BOOKING CANCELLATION AND MODIFICATION
If you cancel or modify your booking up to 5 days prior to arrival no penalty will be charged.
If you cancel or modify your booking later, the first night of your reservation will be charged.
In case of no-show, the total price of the reservation will be charged.
GROUP RESERVATION* CANCELLATION AND MODIFICATION
- In case of cancellation up to 30 days before arrival no fee will be charged.
- In case of cancellation within 30-15 days before arrival the 30% of the reservation will be charged.
- In case of cancellation within 14-6 days before arrival the 60% of the reservation will be charged.
- In case of cancellation within 5 days before arrival the 80% of the reservation will be charged.
- In case of no-show the whole amount will be charged.
- In case of no-show, the total price of the reservation will be charged.
Please note that hotel has the right to deviate from the general cancellation rules based on the number of booked apartments and/or lenght of stay, which is always communicated in written form in email to the customer.
*Group reservation: Reservation for 3 or more apartments with matching check-in date.
CITY TAX
4% city tax is not included in the apartment price. Please note that the payment of this additional cost is due upon arrival.
PARKING
Parking in nearby streets could be very expensive, 265 HUF (0.8 €) / hour. However our secured underground garage could be an economic and safe solution. Parking lots are available for 19 € / day if reserved in advance. Please ask our receptionists for available places!
CHILDREN
Unaccompanied minors under 16 years are not permitted to make reservation or check in to the hotel. All children between 16 and 18 must have parental letter of guarantee in order to reserve or occupy an apartment. Parents and guardians are personally and legally responsible for children at all times.
PROMOTIONS
Please note that several offers, promotions, coupons and discounts are available at the same time however they cannot be combined. The hotel reserves the right to change, amend, modify, suspend, continue or terminate all or any promotional offer at any time without prior notice.
HOLIDAY ACTIVITIES
Tickets purchased through the concierge desk may be obtained from several sources and are non-refundable. All ticket sales are final and cannot be cancelled for any reason. All taxes and fees are included in the total selling price.
TRAVEL VISA
The hotel can only send the official confirmation letter for Travel Visa after the payment is completed by bank transfer. In cases like this, the reservation automatically becomes non-refundable.
INCONVENIENCE
We are doing everything for our guests’ well-being, but in spite of our attitude, some errors may occur (e.g. blown bulb, low battery in remote control). We kindly ask our guests if they face any inconvenience let us know within 1 hour after check-in. If you missed to notify us on time although the inconvenience is demonstrably happened by the fault of the hotel, we reserve the right to fix the problem within maximum 24 hours without any compensation.
LOSS OR DAMAGE
Corvin Plaza Apartments & Suites is not responsible for lost, damaged, or stolen personal items. Reception is equipped with safety box. Guests should ensure their Travel Insurance covers all such risks. Should any guests lose personal belongings whilst staying at Corvin Plaza Apartments & Suites, if recovered, the item will be recorded as \’found\’. If a value is left in the apartments after the guest has checked-out, it will be placed in our Lost & Found store. For any items left behind, guests should get in touch with us. We will ship items back at the owner’s expense. Any items in the Lost & Found, which are not claimed within 7 days, will be donated to a local charity or discarded. All belongings left in the apartment next the waste bin will be also discarded. According to health regulation the listed belongingss can not be stored: food & drink, underclothes, hygiene supplies (any razors, toothbrushes, cosmetic products. Thank you for your understanding!
